Des Moines, Iowa Existing client with an IT issue? Request support
How we work

You know the price before any work starts

Five steps from first call to handoff. Each one ends with something in writing, so nobody has to remember what was agreed.

  1. 1

    Discovery call

    Free, 30 minutes
    What happens

    We talk through what's slowing you down, what you've already tried, your budget and your timeline.

    What you get

    A straight answer on whether we can help, and a rough cost range.

  2. 2

    Assessment

    Only when scope is unclear
    What happens

    A fixed-price site audit, IT assessment or AI readiness review, so the proposal is based on facts rather than guesses.

    What you get

    A written report with findings and a recommended next step.

  3. 3

    Written proposal

    Within 3 business days
    What happens

    We write up exactly what's included, what isn't, the price and the timeline.

    What you get

    A fixed scope and price, plus a monthly plan option where it makes sense.

  4. 4

    Kickoff and build

    50% deposit
    What happens

    Work runs in milestones. You review each one before the next begins.

    What you get

    Progress you can see, and a chance to change course early.

  5. 5

    Handoff

    Check-in at 30 days
    What happens

    We train your team, hand over documentation, and check in a month later.

    What you get

    Everything listed in the handoff checklist below.

How pricing works

Three rules we don't bend

Defined work is fixed-price

If we can write down the scope, we quote one price for it. It doesn't grow because a task took longer than we planned.

Undefined work is hourly

Troubleshooting and open-ended work are billed by the hour, and we say so up front instead of padding a fixed quote.

Bundles, not discounts

A site, a care plan and prepaid IT hours together cost less to deliver, so they cost you less.

Handoff

What you own when we're done

You should never need us just to get into your own systems.

  • Admin access to every account, domain and service, in your name.
  • Documentation written for the people who'll use it.
  • A training session for your team.
  • A 30-day check-in to fix anything that surfaced once real work started.

Step one is free

Book the 30-minute discovery call and see if we're a fit.

Book a free 30-minute call